Learn how to use the platform

Add a New User

Users are the teammates who sign in to your agency, such as your studio manager or bookers. This article shows how to add a new user and how to update their details later.

Only admins can add or edit users.

Add a user

  1. Click Settings at the bottom of the left sidebar.
  2. Click Users.
  3. Click New user at the top right.
  4. Fill in the details:
    • First name: the user's first name. This is required.
    • Last name (optional).
    • Email: the address they will sign in with. This is required.
    • Role: pick Admin, Manager or Booker. The form starts on Booker, so change it if you need another role. See User Roles.
    • Password and Confirm password: set the password for their first sign-in. It must be at least 8 characters.
  5. Click Create user.

The user appears in the Users list with their role and status, and can sign in right away. No email is sent when you create a user, so share the password with them yourself. They can change it at any time from their profile.

Edit a user

  1. Go to Settings > Users and find the user in the list.
  2. Click the actions menu next to their name and select Edit.
  3. Update their details, then click Save changes.

You can change their name, email and role, and turn their access on or off with the Active checkbox. Deactivated users are signed out immediately and can't sign in again until you tick Active and save.

Good to know

  • Your agency must always have at least one active admin, so you can't deactivate the last admin or change their role.
  • Each email address can only be used by one user.
  • Deactivating a user only removes their access. It doesn't delete anything from your agency.